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Contact us

At Petmeds™ we believe in providing excellent customer service and we understand the importance of providing a fantastic experience while using us.

Before contacting us, it's always a good idea to take a look at our FAQ, usually the quickest way to find an answer.

If you did not find what you were looking for on our FAQ page, you can contact our care team in any of the ways listed below.

By Email: Write to us at [email protected] and we will endeavour to get back to you within 1 working day.

By Phone: Call us 0203 675 0787 and select option 1 to place and order, 2 to speak with us about an existing order. Our phone lines are open from 8am to 5pm Monday to Friday.™ is the trading name of Kokoba Ltd, Company Number 06060026, registered in England & Wales with its registered office at

15-19 Baker's Row